Guest Services Assistant Volunteer Position

Guest Services Assistant Volunteer Position

Like to smile? Have great customer service ability? This exciting volunteer position at the Zoo includes greeting guests as they arrive, answering questions, giving directions, and assisting with parking. 

Available Days: Monday - Friday

Start/End Hours: 9:00 a.m.-12:30 p.m.


Volunteer Guest Services Assistants will coordinate with the Group Programs Coordinator each morning regarding groups, programs and set up for the day.

Assist the Group Programs Coordinator with parking school, daycare, and camp buses in the parking lot and directing group leaders and chaperones to admissions and designated picnic areas.

Assist Zoo guests at admissions and answer questions.

Direct guests to the ZOOm Air office or harneess house.

Must be familiar with the Zoo's animal habitats, show schedules and other activities.


Must be 18 years or older.

Must commit to one shift per week for six months.

Great customer service ability! 

Must be able to tolerate outside temperatures.

Application: Click here to complete the online application form.

For more information regarding the Zoo's Guest Services Assistant volunteer position please contact the Volunteer Office at 407.323.4450 ext. 127 or email